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Managed Cloud Services That Scale With You
Stop Babysitting Your Infrastructure. Start Growing Your Business.
Your SaaS application deserves better than trial-and-error engineering. Rivia’s managed services deliver enterprise-grade cloud operations with senior engineers who’ve been there, done that, and have the background checks to prove it.
Choose Your Coverage Level
Essential Monitoring
Perfect for startups ready to graduate from guesswork
What You Get:
- Comprehensive monitoring platform access
- Real-time cost tracking and alerts
- Security posture monitoring
- Performance metrics and insights
- Monthly optimization recommendations
Who This Is For: Teams who want visibility into their cloud operations but can handle most day-to-day management internally.
Business Support - $5,000/month
12/7/365 coverage for growing companies
Everything in Essential, Plus:
- 12/7/365 business hours support (6 AM – 6 PM, Monday-Sunday)
- 40 dedicated project hours monthly for optimizations and improvements
- Unlimited transactional requests (quick fixes, configuration changes, troubleshooting)
- Direct access to senior engineers (no offshore middlemen)
- Application support during incidents
- Monthly architecture reviews
Perfect For: Companies with steady growth that need reliable support during business hours and regular optimization work.
Enterprise Support - $10,000/month
24/7/365 coverage for mission-critical applications
Everything in Business Support, Plus:
- True 24/7/365 coverage including weekends and holidays
- Priority incident response (15-minute SLA for critical issues)
- Expanded project hours for larger optimization initiatives
- Quarterly strategic planning sessions
- Advanced compliance support
Perfect For: Companies where downtime means lost revenue and customer trust.
The Rivia Quality Guarentee
Senior Engineers Only
Every engineer on your account has:
✅ 5+ years of cloud architecture experience
✅ Criminal background verification
✅ Credit and employment history validation
✅ Verified professional references
✅ Your approval after introduction meeting
No Learning-on-the-Job Policy
We don’t hire junior engineers and call them “cloud specialists.” Our team has architected, scaled, and optimized infrastructure for companies just like yours.
Transparent Communication
- Meet your assigned engineers before they access your systems
- Direct communication channels (no support ticket black holes)
- Monthly reports showing exactly what we’ve optimized and saved
- Proactive recommendations, not reactive firefighting
What Our Managed Services Cover
Cloud Cost Optimization: We don’t just turn things off—we architect for efficiency. Right-sizing, reserved instances, spot instances, and architectural improvements that maintain performance while reducing spend.
Security & Compliance: SOC 2, HIPAA, PCI DSS, or custom compliance requirements. We implement security that actually works without breaking your development workflow.
Cloud Architecture: Scalable, fault-tolerant designs that grow with your business. No more “we’ll fixit later” technical debt.
Site Reliability Engineering: Monitoring, alerting, incident response, and the automation that prevents 3 AM phone calls.
DevOps Excellence: CI/CD pipelines that deploy confidently, infrastructure as code that doesn’t break, and deployment strategies that minimize risk.
Frequently Asked Questions
- How quickly can we start? → Usually within 5 business days
- Can we meet our engineers first? → Absolutely required
- What if our needs change? → Flexible month-to-month scaling
- Do you work with [your cloud provider]? → AWS, Azure, GCP—we’ve got you covered
