Introduction
Rivia LLC ("Company," "we," "us," "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our cloud and AI cybersecurity platform ("Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Definitions
- "Personal Data": Any information relating to an identified or identifiable individual.
- "Client Data": Data, information, or materials uploaded or input by Users in the Service.
- "Processing": Any operation performed on Personal Data, such as collection, storage, use, disclosure, or deletion.
- "User," "you," "your": Any individual or entity accessing or using the Service.
Data We Collect
Information You Provide
- Account Registration Data: Name, email address, company name, job title, phone number, and password.
- Billing Information: Payment details, billing address, and invoicing data.
- Support and Communication Data: Any information you provide when contacting us for support or inquiries.
Information Collected Automatically
- Usage Data: Platform usage metrics, login timestamps, feature utilization, and session durations.
- Device and Log Data: IP address, browser type and version, operating system, and device identifiers.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies for analytics and performance.
Client Data Processing
We process Client Data solely as a data processor on your behalf. Client Data remains your property.
How We Use Your Data
- Provide and Maintain the Service: To authenticate users, manage accounts, and deliver functionality.
- Billing and Payments: To process payments, send invoices, and manage subscriptions.
- Communication: To send service-related announcements, updates, and security alerts.
- Improvement and Analytics: To analyze usage patterns, improve features, and develop new services.
- Security and Fraud Prevention: To detect and prevent security incidents and fraudulent activities.
- Legal and Compliance: To comply with legal obligations and enforce our Terms of Service.
Legal Bases for Processing
We process Personal Data based on the following legal grounds:
- Performance of a Contract: To fulfill our contractual obligations under the Terms of Service.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Legitimate Interests: To improve our Service, protect platform security, and prevent fraud.
- Consent: Where you have provided explicit consent for specific processing activities.
Data Security
We implement industry-standard security measures to protect Personal Data, including:
- Encryption of data in transit (TLS) and at rest
- Multi-factor authentication and role-based access controls
- Regular vulnerability assessments and penetration testing
- Incident response and breach notification procedures
Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Client Data will be retained and deleted according to the Data Retention and Deletion provisions in our Terms of Service.
International Data Transfers
Personal Data may be transferred to and processed in the United States. We ensure appropriate safeguards, such as standard contractual clauses, to protect data during international transfers.
Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your Personal Data:
- Access: Request copies of your Personal Data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your Personal Data
- Restriction: Request restriction of processing
- Objection: Object to processing based on legitimate interests or direct marketing
- Portability: Request transfer of your data to another controller
To exercise these rights, please contact us at the address below. We will respond within the timeframes required by applicable law.
Use of Cookies and Tracking
We use cookies and similar technologies for:
- Session management and authentication
- Performance and analytics (e.g., Google Analytics)
- Functional preferences and settings
You can manage cookie preferences through your browser settings.
Children's Privacy
Our Service is not directed to individuals under 16. We do not knowingly collect Personal Data from minors. If we become aware of such data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will provide notice of material changes via our Service or email and update the Effective Date.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy, please contact us:
© 2025 Rivia LLC. All rights reserved.
This document was last updated on September 29, 2025.